FAQ
What methods of payment do you accept?
We accept payments via PayPal, Square, any and all Visa, MasterCard, Amex, and Discover. If for any reason you are having issues with processing your payment please email us ASAP at info@stacefacebeauty.com so that we can better assist you.
How long will it take to receive my order?
We will try to to provide fast standard delivery to any address domestically and internationally. However, do note that we do not deliver to PO Boxes, military and restricted areas, and all naval port.
Do you accept wholesale orders?
Yes, please send an email to info@stacefacebeauty.com
How can I track my package?
Once your order is complete you will receive tracking information within 24-48 hours. Packages are mailed with USPS
Do you ship internationally?
Absolutely! For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. In addition, For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
Do you accept returns?
Unfortunately, we do not accept RETURNS. We are committed to your satisfaction, so if you mistakenly purchased an item, we would love to offer an exchange of your unopened product for another item within 7 business days of you receiving the original order. However, you are responsible for the shipping of the returned item, as well as the new item you would like to receive.
We hope you understand as this is our only way to offer high quality goods at such a low cost.
Do you offer refunds?
Due to the nature of our products, Unfortunately No!
Is it safe to order online?
Of course! We are a member of “Verified by Visa” and “Secure by MasterCard,” which provide additional security when using your cards online. We use industry-standard encryption systems for potentially sensitive information, like your name, address and other critically sensitive information like your credit or debit card details. Information passed between your computer and our site can’t be read in the event of someone else intercepting it.